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Terms of service

Terms of Service – Oncompany

These Terms of Service apply to all purchases made through the Oncompany online store.

By placing an order on our website, you agree to the terms and conditions outlined below.

1. Company Information

Oncompany
Customer Support:
📧 contact@oncompany.shop

2. Formation of Contract

When you place an order on our website, you are making an offer to purchase the selected products.

A binding contract is formed only once we confirm dispatch of your order via email.

Oncompany reserves the right to refuse or cancel any order prior to dispatch for reasons including, but not limited to, product availability, pricing errors, or suspected fraudulent activity.

3. Prices & Payment

All prices displayed at checkout include any applicable taxes, unless otherwise stated.

Accepted payment methods include:

  • Credit and debit cards (Visa, MasterCard, American Express)
  • PayPal
  • Apple Pay
  • Google Pay

Payment must be received in full before an order is processed or dispatched.

4. Shipping & Delivery

Oncompany offers international shipping.

Estimated delivery times range from 5 to 25 business days, depending on destination, carrier, customs processing, and local delivery services.

Delivery times are estimates only and are not guaranteed.

Further details are available in our Shipping Policy, which forms part of these Terms of Service.

5. Right to Cancel & Returns

Customers in the United Kingdom have the right to cancel their order in accordance with UK consumer protection laws.

Details regarding cancellation, returns, and refunds are outlined in our Refund & Returns Policy, which forms part of these Terms of Service.

6. Product Information

We make every effort to ensure that product descriptions, images, and specifications are accurate.

However, minor variations in colour, finish, or appearance may occur due to manufacturing processes, lighting conditions, or differences in screen displays.

Such variations do not constitute a defect.

7. Retention of Title

Goods remain the property of Oncompany until full payment has been successfully received.

8. Warranty & Consumer Rights

Nothing in these Terms of Service affects your statutory rights under UK consumer law.

If a product is faulty or not as described, customers are entitled to remedies as provided by applicable law.

9. Limitation of Liability

Oncompany shall not be liable for losses arising from circumstances beyond our reasonable control, including but not limited to carrier delays, customs procedures, or force majeure events.

Nothing in these Terms of Service excludes or limits liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot be excluded under UK law

10. Data Protection

We process personal data in accordance with applicable data protection laws.

For more information, please refer to our Privacy Policy.

11. Governing Law & Jurisdiction

These Terms of Service are governed by the laws of England and Wales.

Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Information

For any questions regarding these Terms of Service, please contact us at:

📧 contact@oncompany.shop